The company projected returning 190% of fiscal 2027 free cash flow, with a $25 billion accelerated buyback under way, as it argued AI will grow its business.
The former Intercom gives Salesforce a fast-to-deploy customer agent that works with existing help desks, alongside its heavily customizable Agentforce platform.
Salesforce raised its fiscal 2027 revenue forecast to $46.1 billion to $46.4 billion, with pending deals driving most of the increase, while an Anthropic gain drove much of the EPS jump.
An executive of more than 14 years who ran Salesforce engineering and customer success became a special advisor to the CEO, as Rohan Kumar took on engineering in a same-day leadership reshuffle.
Marc Benioff announced the five-year pledge on July 7, 2026, ahead of the AI for Good summit in Geneva, weeks after a matching Italy pledge, with no spending split.
