Skip to content
TECH CEO Daily
SaaSAnalysis

VMware customers weigh exits: 90% cite licensing costs as IBM hands off its VMware cloud clients

A vendor-commissioned survey finds most VMware users eyeing other options, while The Register reports IBM is passing hundreds of VMware cloud customers to 11:11 Systems.

By · Editor

· 3 min read · Fact-checked

The 60-second brief

  • 1In a Rimini Street-commissioned survey of 269 VMware users, 90% said higher licensing costs prompted them to consider alternatives.
  • 2Barriers remain: 40% cited operational complexity and 37% cited team skills as obstacles to moving.
  • 3The Register reports IBM is handing hundreds of VMware cloud customers to Broadcom partner 11:11 Systems.

The news

Most VMware customers are weighing alternatives because of rising licensing bills, according to a survey that third-party support provider Rimini Street (RMNI) released on October 6, 2026. The study, run by Unisphere Research, found that 90% of respondents were considering VMware alternatives because of higher licensing costs.

The survey covered 269 executives, managers and professionals at VMware user organizations and was conducted between December 2025 and February 2026, according to Rimini Street. Because the sponsor sells support services to companies leaving vendor-run maintenance, its findings are best read as a directional signal rather than a neutral market census.

Beyond cost, 54% of respondents said the end of support for perpetual licenses was a reason to look elsewhere, and 73% named cost savings as a top priority in virtualization decisions. Some 60% were considering running more than one hypervisor, the software layer that lets one server host many virtual machines, and 48% said they had no plans to move assets to VMware Cloud Foundation (VCF), Broadcom's bundled private cloud platform.

Moving is not simple. Respondents cited operational complexity (40%), managing multiple vendors (38%), securing a larger attack surface (37%) and team skills (37%) as barriers, Rimini Street said. Two-thirds (66%) said they were using or considering third-party support.

Separately, The Register reported on October 8 that IBM (IBM) is offloading hundreds of its VMware cloud customers to 11:11 Systems, a Broadcom partner. According to the outlet, IBM lost VMware resale rights in October 2025 when Broadcom (AVGO) narrowed its partner program, and non-partners face a March 2027 deadline to stop running VMware clouds. IBM did not respond to The Register's questions.

Brett Diamond, chief executive of 11:11 Systems, told The Register that the customers run VCF versions 7 and 8 and that his company plans to move them to VCF 9 before support for version 8 ends. The outlet said this is 11:11's eighth acquisition of a VMware service provider.

The numbers

Respondents considering alternatives over licensing costs
90%
Survey sample
269 respondents
Considering a multi-hypervisor strategy
60%
No plans to move assets to VCF
48%
Using or considering third-party support
66%
Deadline for non-partner VMware clouds (per The Register)
March 2027

Why CEOs should care

For CIOs, the two stories point in the same direction: VMware decisions are being forced by contracts and deadlines, not by technology roadmaps. Customers hosted on IBM's VMware cloud should confirm in writing who now operates their environment, what service levels and prices carry over, and whether a move to VCF 9 is required and on what timetable.

CFOs should treat virtualization as a multi-year budget line rather than a one-off renewal. The survey's barrier data, especially complexity and skills, suggests migrations take longer and cost more than the licensing savings alone imply. Finance teams should model three paths side by side: staying on VCF, moving to another hypervisor or public cloud, and a mixed approach, including the cost of retraining staff and running two platforms during the transition.

CISOs have a stake too. More than a third of respondents worried about a larger attack surface when running several platforms. Any multi-hypervisor plan needs consistent patching, monitoring and identity controls across every environment before workloads move, not after.

The bigger picture

Broadcom's VMware strategy has favored fewer, larger customers and partners, and the market is reorganizing around it. Hosting providers that qualify as Broadcom partners, such as 11:11 Systems, are absorbing customers from those that do not, while rivals and third-party support firms court users who want to leave.

The Register noted that Gartner predicted in September 2026 that 55% of enterprises would begin proof-of-concept tests of alternatives by 2029, and that Tesco announced plans in June 2026 to replace VMware. Broadcom told the outlet it was working to provide more choice and address customers' most complex challenges.

What’s next

The March 2027 cutoff for non-partner VMware clouds and the end of VCF 8 support will push more hosted customers into decisions over the next year. Watch for further provider consolidation, Broadcom's next pricing moves and whether large enterprises turn survey intentions into completed migrations.

What “Fact-checked” means

Fact-checking means testing a story’s facts against the evidence before it is published. This story went through at least two separate checks before this version was published.

What we checked
Its names, figures, dates, job titles, quotes and who said what were checked against the story’s sources, including its main source where it could be opened. The headline was checked for accuracy and overstatement.
How
A first check reviewed the whole story. If it passed, a second, skeptical check went back to the sources to look for mistakes in the most important facts. If a check flagged the story, it was edited to fix the problems found, and a separate re-check then reviewed the whole story again.
Who
The checks are made by our newsroom, as steps kept separate from the writing, under rules set by our editor, . A story the checks still flag is held for the editor, who decides whether it is fixed, published or dropped.
If something is wrong
“Fact-checked” does not mean error-free. If a material error is found after publication, we correct the story and add a note saying what changed. Report an error

How we fact-check →

Companies in this story

VMwareBroadcomIBMRimini Street11:11 Systems

Earlier coverage of Broadcom

All Broadcom coverage →

Written by

Editor · Technology & Business Writer

Hussein is a writer and business technology enthusiast focused on the intersection of technology, entrepreneurship, finance, artificial intelligence, and digital innovation.

CoversAICybersecurityBig TechSaaSStartupsFintech

About this story. Researched from primary sources whenever they are available and fact-checked before publication.

Published by Tech CEO Daily, an independent publication. Masthead · Editorial standards

Follow Tech CEO Daily on Facebook for the day’s top stories in your feed.

Free newsletters

The technology briefing for people running businesses.

Daily, weekly, bi-weekly or monthly. You choose.

How often

The Daily Brief · Monday to Saturday, 7 a.m. ET

Free forever. One click to unsubscribe. We never sell your email.