The news
Bank of America Payments Insights, a new analytics feature in the bank's CashPro platform, gives corporate treasury teams peer benchmarks on payment efficiency, cross-border flows and working capital. Bank of America (BAC) announced it on September 28, alongside new AI tools for its payments staff.
The feature covers corporate and commercial clients' U.S. accounts and sits within CashPro Data Intelligence, which the bank describes as its AI-powered suite of treasury insights and analytics tools. According to the bank's release, it measures clients' payments against peer benchmarks the bank compiles itself and presents the results in interactive charts, so treasury teams can track trends and pick out possible problem areas.
The bank pointed to the scale of the data behind it: CashPro facilitated 213 million payments in the first half of 2026, up 10% from the same period in 2025. Jennifer Sanctis, head of CashPro Personalized Technologies, said the feature is meant to help finance teams "cut through complexity" in the large volumes of payments and foreign exchange data they manage. Laura Fox, director of treasury at Allegis Group and a member of Bank of America's US CashPro Board, said the tool helps her team see patterns that inform strategic decisions.
Bank of America also outlined the rest of the data suite. Capital Markets Insights, which first launched through the CashPro App in 2025, will become available online in October 2026, and Security Insights will expand globally to CashPro program administrators in 2027, the bank said. FinTech Global reported that the suite also includes CashPro Forecasting and CashPro Search.
Separately on September 28, the bank announced the AskGPS Intelligence Hub for employees of its Global Payments Solutions (GPS) unit. It builds on AskGPS, a generative AI tool introduced in 2025 that supports nearly 3,000 employees. The first capabilities, which the bank said will roll out in phases, include AI-assembled treasury management reviews, digital schematics of client accounts, liquidity structures, sweeps and multibank relationships, and relationship insights that flag changing client needs. Jarrett Bruhn, head of data and AI for GPS, said the bank keeps enhancing the tool to give teams better-connected capabilities.
On real-time services, Bank of America said in a June 4 release that it planned to launch cross-border real-time payments the following quarter for corporate, commercial and financial institution clients, accessible through Swift or CashPro. It listed Mexico's SPEI, the UK's Faster Payments Service, India's Unified Payments Interface and inbound real-time payments to the U.S. That quarter ends September 30, and the bank's September 28 announcements did not say whether the service has launched.
The numbers
- Payments facilitated through CashPro, first half of 2026
- 213 million
- Year-over-year growth in CashPro payments
- 10%
- GPS employees supported by AskGPS
- Nearly 3,000
- Security Insights global expansion
- 2027
Why CEOs should care
For treasurers, peer benchmarking is the most useful part of this launch, and the part to probe hardest. Before relying on the numbers in a bank review, ask Bank of America which companies make up your peer group, how the data is anonymized, whether the benchmarks cover only U.S. accounts, and whether the feature carries a fee. Compare the answers with the analytics your other banks provide, since benchmarks from a single bank reflect only the flows that bank sees.
CFOs should connect the analytics to decisions about payment methods and cross-border costs. If the tool shows that certain international payments are slow or expensive, the next question is what the bank can offer instead. Bank of America said in June that its planned cross-border real-time service would bring real-time tracking, full-principal preservation and no lifting fees, so ask your relationship team whether it is live for the corridors you use and on what pricing.
Technology and security leaders should note that the bank's own staff will now use generative AI tools that pull together client account structures, liquidity arrangements and relationship data. Ask how that data is governed, what the AI tools can access, how outputs are checked before they reach clients, and whether you can see the reviews and schematics the bank produces about your company.
The bigger picture
Taken together, Payments Insights, the AskGPS Intelligence Hub and the June real-time payments plan suggest Bank of America is competing for corporate treasury mandates with data products and faster payment rails, not price alone. The bank is building both sides: analytics that show clients where their payments underperform, and staff tools meant to give its bankers more complete views of each client when they pitch fixes.
Sanctis, the Bank of America executive, told PYMNTS that treasury teams are pressed to move faster while their internal tools often lag, citing fragmented systems and slow visibility into cash positions. Tools that consolidate that picture inside a bank portal may help, but they also deepen reliance on one provider's platform, a trade-off treasurers should weigh as they add features.
What’s next
Watch for Capital Markets Insights going online in October 2026, the global rollout of Security Insights in 2027, further phases of the AskGPS Intelligence Hub, and any update on when cross-border real-time payments are live in each corridor Bank of America named in June.
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